• Infinite Frontier Co., Limited, (reg. no. 75065130), is the trading service provider. The company is registered at Room B3, 19/F, Tung Lee Commercial Building, 91-97 Jervois Street, Sheung Wan, Hong Kong.
• Infinite Pixel Marketplace Ltd (Company Number 15617692), acts as the payment agent. The company is registered at 7 Copperfield Road, Coventry, West Midlands, England, United National CV2 4AQ.
1.1 This Agreement is entered into by and between you and Infinite Frontier Co.,Limited with Room B3, 19/F, Tung Lee Commercial Building, 91-97 Jervois Street, Sheung Wan HONG KONG (here in after referred to as "Infinite Frontier", "we", "us"
or "our") in relation to our application or website of HaloSkins platform (“Services or HaloSkins Services”) which allows Steam-registered users to search, trade, sale and purchase Steam-supported virtual items between each other in
accordance with this Agreement. You agree that by accessing our Services, you are binding to this Agreement and any guidelines or rules applicable to such Services.
1.2 We may update this Agreement and applicable guideline from time to time by posting the amended terms in our application or websites. Your continued use of our Services will be deemed as your acceptance of the updated agreement.
1.3 You consent to entering these terms electronically, and to the storage of records related to these terms in electronic form.
2.1 HaloSkins is an online platform that allows Steam-registered users to search, trade, sale and purchase Steam-supported virtual items between each other in accordance with the Agreement. HaloSkins is not affiliated in any way with Valve
Corporation and its affiliates.
2.2 By accessing our Services, you agree that the terms of any respective Steam subscriber agreements and/or terms and conditions, and/or policies shall apply to you in all respects.
2.3 During trade, sale or purchase of virtual items, HaloSkins acts as an intermediary between the users. HaloSkins does not acquire any ownership or any other proprietary rights concerning the virtual items and is not a party to any
agreement between the users selling, purchasing or exchanging virtual items through HaloSkins. HaloSkins is not related to online gambling and does not run any drawings, lotteries and/or virtual casinos.
2.4 You must be at least 16 years of age to use the Service, or else you should use the Service under parental or adult supervision.
2.5 In order to use HaloSkins Services you must sign-in through your Steam user account provided by Valve and may affix with your own email for emergencies. By signing-in you authorize us to access and use certain Steam user account
information, including, but not limited to your public Steam profile and the list of your virtual items. To know more about the personal data we collect from you and how we use it, please visit our Privacy Policy.
2.6 You agree that you will make necessary efforts to protect your account information and keep it confidential. You agree that you may not transfer your account as well as any of your rights or obligations under this Agreement to anyone else
or share your account information with others without our prior consent.
2.7 You warrant that you are a rightful holder of all the virtual items associated with your Steam ID.
3.1 You must follow applicable laws of the jurisdiction where you are located when using our Services. If any applicable laws restrict or forbid you from using our Services, you shall follow such restrictions or stop accessing our Services.
3.2 You have all necessary and relevant experience and knowledge to deal with virtual items, have a full understanding of their framework, are aware of all the merits, risks and any restrictions associated with virtual items including their
purchase and use, as well as the necessary and relevant expertise and knowledge to trade, sale and/or purchase them, and accept the sole responsibility for any decisions made in respect of such items within the Service.
3.3 Users may send, upload, communicate, transmit or provide in other methods, information, data, software, sound, photographs, graphics, video, tags, or other materials ("Content") via our Services. You are exclusively responsible for any
and all Content that you may provide via our Services, either published in public or sent in private.
3.4 You will not provide any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, discriminatory, pornographic, sexually explicit or
otherwise;
3.5 You will not provide any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; and
3.6 You will not use cheats, automation software (bots), hacks, mods or any other unauthorized third-party software designed to modify any part of the Services, collect any information from the Services;
3.7 You will not reverse engineer, derive source code, modify, decompile, disassemble, or create derivative works based on our Services, any Content created by others or any portion thereof, in whole or in part;
3.8 You will not remove or amend any patent notice, copyright notice or other intellectual property information in relation to our Services;
4.1 The prices, descriptions or availability of virtual items are determined by users at their sole discretion and will be described on HaloSkins application and/or the website and are subject to change without notice.
4.2 HaloSkins only acts as an intermediary between the users, and the virtual items presented on HaloSkins is provided “as is” and photos, images, colors, sounds or any other means of which is for reference only and implies no warranty as to
the characteristics of the virtual items.
4.3 When you purchase or trade your virtual item, the prepaid money or the money you may receive from the sale of your virtual item will be saved in your HaloSkins balance.
4.4 When you purchase a virtual item you can either use (i) USDT Digital currency,(ii)a payment method supported by a third-party payment service provider made available to you by HaloSkins or (iii) your HaloSkins balance.
4.5 You are solely responsible for reading and understanding all and any terms and conditions of any transactions once you use HaloSkins Services and shall take all responsibilities for your conduct.
4.6 As HaloSkins acts as an intermediary between the users and does not acquire any ownership or any other proprietary rights concerning the virtual items, any trades and transactions between users conducted on HaloSkins website and/or
application are final and once transacted, the virtual item shall not be returned, refunded and/or canceled.
4.7 By listing a CS2 skin for sale on HaloSkins, you grant HaloSkins the right to display and promote the listed CS2 skin on its website, its partners' websites, and any other potential platforms or media. This authorization is granted for
the purpose of facilitating the sale and promoting the HaloSkins platform. This right persists for as long as the skin is listed for sale on HaloSkins.
5.1 HaloSkins is entitled to use multiple payment methods for the purpose of depositing HaloSkins balance in order to purchase, sale and/or exchange virtual items by the User (the “Payment Methods”). The respective Payment Method provider is
primarily responsible for facilitating the payment of your transactions conducted on the website and/or application and providing to the user payment-related customer support.
5.2 HaloSkins is not responsible for any delays in payment and/or actions of the respective Payment Method provider. The terms and conditions between the Payment Method and the users who utilize the payment services are governed by separate
agreements and are not subject to these Terms and Conditions.
5.3 HaloSkins charge a Services fee for each specific case of exchange and/or purchase of a virtual item and Services fee rates will be published on the main page of the website and/or HaloSkins application.
6.1 Refund Policy
There are no refunds when We terminate Your use of and registration with the Website or freeze any transactions if You violate these Terms or any other HaloSkins policies.
HaloSkins does not assume any liability and does not refund with regard to any transactions on purchase, sale or exchange of In-game items on the Website and app.
Before making any transaction on deposit You should review the Payment processor’s refund policy which shall apply to all payments through such Payment processor.
Any fees and transaction commissions paid by the Users are non-refundable and non-returnable. Due to the commission being non-refundable and non-returnable, a User is not entitled to claim any compensation from HaloSkins.
If a User’s Account is terminated or suspended by HaloSkins, any balance on said Account may be forfeited.
HaloSkins strictly adheres to a No-Refund Policy both during and subsequent to transactions. This policy is essential due to the real-time, irreversible nature of item exchange facilitated through the Steam platform. Any attempt to reverse transactions post completion might lead to unwarranted losses borne by the platform. Users participating in Steam item trades should priorly acknowledge and understand the irreversible aspect of these transactions.
In addition, HaloSkins does not entertain refund requests post deposition and prior to transaction execution. The rationale behind this rule is to ensure we are fully compliant with anti-money laundering laws and regulations encapsulated within jurisdictions such as China, the European Union, and the United States. A lapse on our part in this matter, as might be the case with allowing refunds on depositing orders, might breach said legal framework.
HaloSkins request all users to read, understand and agree to the above clauses before initiating any transaction with us. Your agreement to the same would highlight your acceptance of our Refund Policy.
6.2 Funds deposit policies
USD Deposit rules:
You can deposit not less than 10 USD on Your Account. If You intend to deposit funds through VISA/Mastercard, You will have to complete KYC procedure. It needs to be completed just once.
Automatic KYC Process
(1) The user submits their personal ID information and photo through the KYC page on the App.
(2) The user continues to perform a liveness verification on the App’s KYC page.
(3) The user’s submitted KYC information will then be verified and compared by the HaloSkins system.
Manual KYC Process
If a user is unable to complete the automatic KYC process, we also allow them to submit materials following certain rules for manual verification. For manual verification, we require the user to provide the following materials that meet the
requirements:
(1) Upload a front and back photo of the personal ID used for KYC verification
(2) Take a selfie holding the front of the personal ID, ensuring that the information on the ID is clearly visible.
(3) Take a selfie holding the bank card used for recharging, ensuring the bank card number is clearly visible.
(4) Record a video holding the bank card used for recharging, clearly stating the date of the day.
Under normal circumstances, HaloSkins will review the information you submitted within 48 hours. However, in special cases, it may take longer. HaloSkins places great importance on the security of transactions, and are committed to preventing fraudulent activities. The files provided by users will be kept strictly confidential.
For our Users’ safety and compliance with the legal requirement of the European Union and other jurisdictions, HaloSkins strictly adheres to anti-money laundering and counter-terrorist financing measures (AML / CTF).
Transaction monitoring and supervision. We analyze all activity and transactions of the Users on our Platform, looking for suspicious and unusual behaviors, and take appropriate measures subject to our sole discretion. The list of suspicious
activities is determined solely by HaloSkins and includes, but is not limited to:
(1) attempts to hide identity, the use of outdated, false, someone else’s documents, as well as refusal to provide documents, confirm identity upon request;
(2) the use of someone else’s Payment Methods and refusal to prove the ownership;
(3) the use of multiple accounts;
(4) the use of the Platform’s vulnerabilities and bugs;
(5) third party’s claim regarding the User’s transaction (chargeback, dispute);
(6) illegal activity, and breach of the Terms of Use.
If we find your activity suspicious, find out or reasonably believe that the User is in a breach of the Terms of Use, we may undertake the following actions subject to our discretion without prior notice:
(1) refuse or suspend a trade/transaction;
(2) remove User’s items from sale;
(3) blocklist User’s Payment Method;
(4) block the User’s Account.
A User can appeal our decision to Customer Support. We will investigate the case. We may request additional information to unblock a User Account. Following our instructions is mandatory to unblock the User Account and/or cancel other
measures.
The measures may still be in force as long as reasonably necessary for investigating a particular case.
HaloSkins shall not be liable to any User for any damage or loss (direct, indirect, punitive, actual, consequential, incidental, special, exemplary, or otherwise), including loss of revenue, profits, HaloSkins Balance, and/or skins resulting
from the measures undertaken by us against any User due to alleged violation of these Terms of Use or other applicable terms, policies, and regulations by the User.
8.1 Although we endeavor to provide the accurate and reliable Services to you, you expressly understand and acknowledge that our services and information, is provided on an "as is" basis without warranties of any kind, either express or
implied, including but not limited to the warranties of condition, uninterrupted use, merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability or bug/error/defect-free.
8.2 Without limiting our liabilities expressly set forth herein or required by the applicable laws, you expressly understand and agree that we shall not be liable for any indirect, incidental, special, consequential or exemplary damages,
including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from: (i) the inability to use our services; (ii) the cost
of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from our services; (iii) unauthorized access to or
alteration of your transmissions or data; (iv) statements or conduct of any third party in our services; or (v) any other matter relating to our services. in no event shall our aggregate liability, whether arising in contract, tort, strict
liability or otherwise, exceed the total fees paid by you to us during the six (6) months immediately prior to the time such claim arose.
9.1 In case we reasonably find that you have breached this Agreement or any posted guidelines or rules, we may take such actions as we deem appropriate, including but not limited to: (i) removing any involved Content; (ii) suspend any
function provided in our Services; (iii) suspend your account; (iv) terminating your right to use our Services; (v) taking legal action against you or disclosing relevant information to law enforcement authorities and (vi) any other actions
set forth in any posted guidelines and rules.
9.2 You will indemnify and hold us harmless from any and all third party claims, losses, damages, liabilities, costs, and expenses, relating to or arising under or out of the relationship between you and us described in this Agreement,
including but not limited to any breach of this Agreement. You hereby agree that we shall have the right to control the legal defense against any such claims, demands, or litigation, including the right to select counsel of our choice and to
compromise or settle any such claims, demands, or litigation.
10.1 Infinite Frontier and HaloSkins associated logos and names are our trademarks and/or service marks. Other marks, names and logos used in the Services, are the trademarks, service marks or logos of their respective owners. You are granted
no right or license with respect to any of the aforesaid trademarks, service marks or logos.
10.2 The Services and all related data, content and software associated therewith shall be protected by the laws of copyright, trademark, patent, trade secret and/or other laws, and we reserve and retain all rights (including without
limitation the intellectual property rights and ownership) in our Services. Subject to the terms and conditions of this Agreement and any applicable posted guideline or rules, we hereby grant you a limited, revocable, non-sublicensable and
non-exclusive license to use and reproduce our Services solely for your personal use in connection with our Services. Unless expressly set forth herein, you may not otherwise reproduce, distribute, disseminate to the public, make available,
adapt, publicly perform, or publicly display our Services or any adaptations thereof. The license granted herein will automatically terminate in the event of your breach of this Agreement. Some Services may be subject to certain third party’s
license such as open source license as stated in the application or our website. Please read carefully the license agreement of such third party and make sure you comply with the requirements set forth in such agreement when using the certain
Services.
11.1 These Terms of Use and any separate agreements where by we provide you Service shall be governed by and construed in accordance with the law of United Kingdom and Hong Kong.
12.1 Transfer.
You agree that we may transfer all or a part of our rights or obligations under this Agreement to a third party upon prior notice to you.
12.2 Entire agreement
This Agreement sets forth the entire agreement between you and us, and supersedes and replaces any and every other prior or contemporaneous agreement, understanding or negotiation that may have existed between you and us.
12.3 Severability
If, but only to the extent that, any provision of this Agreement is declared or found to be illegal, unenforceable, or void, then both you and us shall be relieved of all obligations arising under that provision, it being the intent and the
agreement of you and us that this Agreement will be considered to be amended by modifying the provision to the extent necessary to make it legal and enforceable while preserving its intent. If that is not possible, it shall be substituted
with another provision that is legal and enforceable and achieves the same objective. If the remainder of this Agreement is not affected and is capable of substantial performance, then the remainder shall be enforced to the extent permitted
by law.
12.4 Waivers of our rights
The failure of us to enforce at any time or for any period of time any of the provisions hereof shall not be construed to be a waiver of such provision or of the right of us thereafter to enforce each such provision. No waiver of any term or
condition of this Agreement shall be valid or binding on us unless the same shall have been set forth in a written document, specifically referring to this Agreement and duly signed by us.
12.5 Contact Us
If you have any further questions this User Agreement or the privacy practices of us, please contact us at
support@haloskins.com
or +63 9055118100.
12.6 Language
This Agreement may be translated into the local language in the relevant territory. In the event of a conflict between this Agreement in the English language version and the localized version, the English language version shall prevail.